Professional Services

ViRSO IT provides a wide range of IT support services across the UK, Ireland and mainland Europe. Our partner
approach is in place to tailor our support services to suit your requirements. Our UK leading support ensures
quality of service delivery, improved uptime and network availability, increased operational efficiency and
reduced costs. With IT support services across all major technology platforms, networks and vendors,
ViRSO IT ensure fast resolution time through on–site and field–based technical teams.

Engineering

ViRSO IT provides a wide range of IT support services across the UK, Ireland and mainland Europe. Our partner approach is in place to tailor our support services to suit your requirements. Our UK leading support ensures quality of service delivery, improved uptime and network availability, increased operational efficiency and reduced costs. With IT support services across all major technology platforms, networks and vendors, ViRSO IT ensure fast resolution time through on–site and field–based technical teams.

As a UK leading IT support specialist, ViRSO is perfectly positioned to provide all types of companies, from small start-ups to multi-national’s and expert teams with unrivalled IT support. Our 'Partner approach' business model means that ViRSO is closely aligned with yor specific methodologies and enterprise Ethos
ViRSO is able to provide a range of professional services that encompass the full life cycle of a customer’s IT infrastructure, on behalf of its channel partners. Over a number of years ViRSO has developed and refined a 6 stage process that is designed to fulfil either one or more parts of the cycle as required.


ENVISION

ViRSO can work with you as a partner to develop a clear understanding of your customers’ requirements and create a strategy moving forward. Through our state of the art lab environments we are able to demonstrate relevant product sets to your customers, and how additional elements may provide added value to the overall project.

ASSESS

The assess service is designed to ensure you are maximising your investment in the technology solution, and that it is operating within best practices of the vendor and vast industry knowledge our consultants have gained over the years.

DESIGN

Our design service evolves the conceptual solution into tangible designs, working with our Solution Architects and Technical Design Authority teams we ensure your customers vision can be transformed into a functional deployment.

DEPLOY

The deployment service takes the work from the previous 3 phases and builds the required infrastructure out to the highest quality standards by our industry certified engineers and consultants.

OPTIMISE

Every project has its variables and we will work closely with the customers’ internal teams to finalise the solution and validate their requirements. This allows us to maximise the success of the project for both you the channel partner and of course the end user customer.

SUPPORT

Transfer responsibility to us from your support teams. Through our 24/7, UK based managed service we can provide on-going support, ensuring total confidence in the solution deployed.

ViRSO supplies Support in the following main fields:

• Cloud Computing
• Enterprise Security
• Enterprise Networking
• Microsoft Solutions
• VMware Solutions
• Citrix Solutions
• End User Computing
• Wireless Solutions
• Data Centre Solutions
• Flexible Resourcing
• IT Support Services
• Managed IT Services


CLOUD COMPUTING

Cloud Computing is the hot topic in the technology world with a seemingly endless choice of ‘cloud solutions’ being made available to the market. However many business leaders are still asking the same questions; what exactly is Cloud Computing and how can it benefit my business?

ENTERPRISE SECURITY

Businesses often lack the IT resources internally to deal with today’s many types of sophisticated internet security threats. That means networks are constantly at risk to these external attacks that can have a major impact on the productivity of a business. ViRSO has developed a number of network security solutions that build the necessary barriers to ensure businesses can focus on what they do best safe in the knowledge their networks are being protected.

ENTERPRISE NETWORKING

When designed, deployed and supported in the correct manner enterprise networking can improve a company’s bottom line by enabling businesses to increase productivity, reduce overhead, and improve security and customer service. ViRSO believe enterprise networking products are the building blocks for all business communications whether data, voice, video or wireless and therefore has built an impressive services portfolio to support a wide range of networking scenarios.
Home Professional IT Services Microsoft Solutions

MICROSOFT SOLUTIONS

ViRSO offers expertise across a range of technical areas such as, Advanced Infrastructure, Information Worker and Networking Infrastructure. Constantly striving to meet channel partners’ service requirements, ViRSO has broadened their professional services to include emerging technologies such as: Microsoft Hyper-V, Microsoft Office 365 support, and Lync support. Channel partners can be sure that the Microsoft support they receive from ViRSO represents the highest level of partner capability and a solid working relationship with Microsoft.

VMware SOLUTIONS

ViRSO has a high level of VMware expertise. Our excellent technical knowledge ensures we plan and design best practices with a clear understanding of the technical capabilities of VMware products. With access to the vCloud computing solutions and multiple VMware products, ViRSO is able to deploy sophisticated virtual infrastructures that meet both their clients’ business and technical requirements. When it comes to managing multiple virtual environments, the benefits of VMware’s success, in everything from reducing costs to improved desktop security and business continuity, are unquestionable.

Citrix SOLUTIONS

Today’s businesses operate, communicate and transform as growing pressure is placed on increasing operational efficiency and streamlining the way we work. ViRSO Citrix consultants have the expertise to plan, design, implement and maintain Citrix virtualization, networking and cloud solutions that will optimize productivity and empower a mobile workforce while keeping costs down. ViRSO customers can benefit from industry leading Citrix virtualisation solutions which collectively enable users the flexibility to access their virtual desktops securely on any device, any place and at any time.

END USER COMPUTING

The end-user computing environment is the touch point where users interact with their organisations IT systems. The demands and expectations of today’s users are ever increasing and more often than not, traditional IT systems are failing to deliver the level of accessibility and performance required to succeed in an ever-evolving, increasingly agile workplace.

WIRELESS SOLUTIONS

In order for any wireless implementation project to run successfully you need to ensure the right amount of planning has been put in place. ViRSO are leaders in providing secure, reliable and accessible wireless network solutions that are completely integrated. Entirely managed over the web, ViRSO ensures flexibility across devices, wireless, switching and security; giving companies control without the often costly and problematic issues associated with more traditional infrastructures.

Data Centres SOLUTIONS

ViRSO supports data centre converged infrastructures encompassing DellEMC, Nutanix, VMware, Microsoft, AWS, AZURE, Google to name a few, that scale easily and can integrate into current IT infrastructure eliminating the cost of replacing existing technology. ViRSO solution provides wrap-around services for Tier 1 business applications, mixed application workloads, Support, and secures multi-tenancy for Cloud environments. ViRSO also offer a pre-validated configuration that delivers services around a virtualized data centre composed of leading computing, networking, storage, and infrastructure software components.

FLEXABILE Resourcing

Whether you need short-term cover or longer-term support, ViRSO can help with the interim and permanent IT staffing needs of IT resellers, system integrators, consultancy companies and their respective clients.
ViRSO’s Flexible Resourcing Division gives you quick and easy access to high-quality technical professionals that are screened and certified to meet your needs, whether that be short-term cover or longer-term contracting resources. With many years’ IT industry experience across a broad range of roles, our resourcing specialists understand what it takes to source the best possible candidates and accurately match them with the needs and requirements of each position.
Key Benefits
• Single point of contact for all short, medium & long-term contract and permanent roles
• Rapid service and short lead times
• Extensive database of previously utilised resources
• Candidates pre-vetted prior to customer introduction
• Successful candidates are subject to DBS (previously CRB) check prior to appointment
• Expedited resource placement timescales
• Reduced burden associated with resourcing
• Integrated contractor management services
• Thorough understanding of the roles and skills required

IT SUPPORT SERVICES

ViRSO provides a wide range of IT support services across the UK, Ireland and mainland Europe. Our Partner IT support model is in place to tailor our support services to suit your requirements. Our UK leading support ensures quality of service delivery, improved uptime and network availability, increased operational efficiency and reduced costs. With IT support services across all major technology platforms, networks and vendors, ViRSO ensure fast resolution time through on–site and field–based technical teams. ViRSO has a multitude of product knowledge, training and technical expertise available through all support services.

Managed SERVICES

IT providers are increasingly being put under pressure by their customers to provide flexible, scalable and resilient IT business solutions that can respond quickly and efficiently to the ever-changing demands of their customers. The advancement of new technologies coupled with the demand for IT providers to deliver solutions and not purely product sales is driving end-user organisations to depend ever more on the expertise and capabilities of specialist IT Providers
ViRSO offers a suite of proactive managed services that are designed to fit with any customer requirement. Standardised services-levels, technology focused core components and change management provides ViRSO with a best-of-breed, cost-effective managed service that proactively monitors, manages and improves customer networks 24x7.
The Managed Services offering is a compilation of service levels: Base, Advance and Premium. Services included in each level are as shown in the table below.

Benefits of the ViRSO Managed Services:

• Modular toolkit of services to tailor solutions
• Responsive, proactive management of IT systems
• Agility to flex and scale the managed 

Services

CONSULTANCY &ASSESSMENT

The benefits that knowledge-based organisations can gain from transforming to a modern distributed hybrid computing environment are significant. Realise your business aspirations, delivered with best practice.

PROFESSIONAL SERVICES

Whether you need to build a bespoke solution or install hardware, we can help. We provide access to the unrivalled engineering expertise to carry out a range of specialised activities.

SERVICE DESK

We can help transform your business by assessing your challenges in a holistic way that addresses complexity and multiple time horizons then focuses on designing a pathway to success.

FINANCIAL SERVICES

Let the wealth of leasing and financing options from ViRSO Distribution help you find opportunities in decisions your organization faces regarding capital expenditures and cash flow.

CONSULTANCY & ASSESSMENT

The benefits that knowledge-based organisations can gain from transforming to a modern distributed hybrid computing environment are significant. Realise your business aspirations, delivered with best practice.

PROFESSIONAL SERVICES

Whether you need to build a bespoke solution or install hardware, we can help. We provide access to the unrivalled engineering expertise to carry out a range of specialised activities.

SERVICE DESK

We can help transform your business by assessing your challenges in a holistic way that addresses complexity and multiple time horizons then focuses on designing a pathway to success.

FINANCIAL SERVICES

Let the wealth of leasing and financing options from ViRSO Distribution help you find opportunities in decisions your organization faces regarding capital expenditures and cash flow.